Building Automotive Training for OEMs
Delivered by a professional who understands your industry and your needs. From full technical training curriculum design to one-off course delivery.
HOW CLIENTS USE ME
Some clients need a course built from scratch, or an overseas one localised. Others need someone to step in while they recruit. Here are six ways current clients work with me.
Automotive Training Development and Delivery
01
New Model Training
Your OEM developed the course overseas. I deliver it locally, with the context and vehicle knowledge your NZ network needs.
OUTCOME
Technicians ready to diagnose from launch day.
02
Replacement Trainer
Your trainer has left. I step in immediately, maintaining your schedule and dealer relationships while you recruit.
OUTCOME
Continuity with zero visible disruption.
03
Curriculum Development
I help you build a full curriculum, from needs analysis to completed courses, using your source material, however raw.
OUTCOME
A structured programme built for your network.
04
Capacity Extension
More courses than your team can deliver? I run the overflow on your timelines, to your standards.
OUTCOME
Full schedule delivered without overloading your team.
05
Service Advisor Training
Your technical trainer is busy teaching technician courses. I run a Service Advisor stream in parallel, both can happen simultaneously.
OUTCOME
Front-of-house and workshop equally capable and skilful.
06
Soft Skills & Micro-learning
As a registered Learning Planet partner, I help upskill your front-line and administrations staff with award-winning micro-learning packages.
OUTCOME
More capable and efficient frontline staff. Improved Customer Service.
Not sure which fits your situation?
Most engagements start with a 20-minute call to discuss your goals, your resources and your audience. No obligations, just a conversation.
Deliverables
Training Delivery
Delivery of hourly seminars or full two to four-day courses. Management of schedule, development and delivery of practical activities, as well as H & S facilitation.
Manual Development
Full research and on-vehicle validation of training manual topics conducted. Professionally formatted and printed for a brand-consistent final product, either in pdf or editable Word.
PowerPoint
Concise, visual PowerPoint that incorporates an instructor guide for future presentations. No text-heavy slides. Content is a combination of your source materials and custom developed ones.
Quizzes and Final Test
Most courses will include knowledge checks (Kahoots) and a final test to confirm students’ retention, depending on your requirements. Test results are delivered on the last day of training.
E-Learning
Development and delivery of Articulate Rise based SCORM packages constructed from your source materials, or custom built by KIBŌ. Downloadable workbooks and resources at an additional cost.
Survey and Support
Satisfaction surveys from students are compiled into a final feedback report to you. Courses developed and delivered by KIBŌ are adapted to your ongoing needs for free.
Building Training That Actually Works
THE KIBŌ STRATEGY
KIBŌ Owner: Steve McAneney
Every course I develop or deliver has one goal in mind, for the participants to learn something. I never simply ‘deliver’ content, I use educationally sound methods like repetition, blended learning and humour to thread ideas together until students experience that ‘aha’ moment.
I rarely teach in the same order as the training manual, I teach in the order it’s easiest to learn in. A training manual has to be easy to reference, a face-to-face lesson easy to remember.
The ‘Aha’ Moment
I lived in Japan for 15 years, where I learned what ‘Omotenashi’ customer service is, and to be mindful of other’ perspectives. I also lived in Germany for 3 years, which taught me that meticulous research and a repeatable process, including validation phases, is the only way to ensure reliable, teachable training materials.
These are the main two factors that guide me when developing and delivering training.
Culture Guiding Perfection
Trusted by some of New Zealand's Leading Automotive Brands
“Steve has been an invaluable partner in delivering highly engaging technical training for Hyundai New Zealand. ”
– HYUNDAI NEW ZEALAND
“The courses have been professionally presented with students kept engaged. Highly recommended!”
– BYD NEW ZEALAND
Contact me for a chat about where you are and where you want to go. Alternatively, connect with me on LinkedIn to keep up with the latest in the Automotive Training.
Get In Touch
