
KIBŌ LEARNING SOLUTIONS
Unlock Your Employees’ Potential!
KIBŌ means “hope” in Japanese. Hope is what links your dreams to reality.
AUTOMOTIVE TRAINING
Our training solutions are comprehensive and designed to address the core issues faced by your business. Improving customer service and efficiency.
Whether you are a Sales Consultant, Service Advisor, Call Centre Staff, Parts Advisor or Technician, KIBŌ can help you.
Our Services
Delivery options: On-site, online or blended learning
Technician Training
New Product Introduction Training
We'll build custom training to your requirements or expertly deliver your current course materials.
Technical Skills Development
Structured training programs covering diagnostic procedures, repair techniques, and technical competencies. Choose custom course development based on your needs or professional delivery of your existing content.
Service Advisor Training
Customer Service Skills *
Proven customer service training adapted for automotive service environments.
Service Department Procedures *
Training on job processes, system usage, and customer communication protocols.
*Pre-formatted courses containing all of the essential skills, or custom built for you.
Sales Training
Product Knowledge for Sales Staff
Technical training that enables sales consultants to explain vehicle features and benefits confidently.
Cross-Department Training
Automotive Fundamentals for Non-Technical Staff *
Basic vehicle knowledge training for parts, finance, and administrative staff.
*Pre-formatted courses containing all of the essential skills, or custom built for you.
Contact Us
Feel free to reach out to discuss your training requirements. Or simply ask a question and we'll do our best to guide you in your journey of knowledge.