KIBŌ LEARNING SOLUTIONS

Unlock Your Employees’ Potential!

KIBŌ means “hope” in Japanese. Hope is what links your dreams to reality.

AUTOMOTIVE TRAINING DEVELOPMENT

Our training solutions are comprehensive and designed to address the core issues faced by your business. Improving customer service and efficiency.

Whether you are a Sales Consultant, Service Advisor, Call Centre Staff, Parts Advisor or Technician, KIBŌ can help you.

Our Services

Delivery options: On-site, online or blended learning

Technician Training

Our Technician Training services cover both New Product Introductions and Technical Skills Development, providing structured programmes on diagnostic procedures, repair techniques, and technical competencies.

Whether you require custom training built to your specific requirements or an expert facilitator to deliver your existing course materials, we offer professional solutions tailored to your needs.

Service Advisor Training

Our Service Advisor Training combines automotive-specific customer service skills with essential department procedures, covering job processes, systems, and communication protocols.

We offer these as pre-formatted essential skills courses or can build a custom solution to suit your needs.

Sales Training

Product knowledge training that enables sales consultants to explain vehicle features and benefits to customers confidently.

Based on your product, your brand message, and your customers.

  • "Steve's courses for BYD have been professionally presented with students kept engaged via interactive quizzes... Highly recommended!"

    Neil Griffiths, Ateco Group New Zealand

  • "KIBŌ’s commitment to excellence and their ability to simplify complex concepts make them a trusted training provider."

    Joon Kim, Hyundai NZ

Contact Us

Feel free to reach out to discuss your training requirements. Or simply ask a question and we'll do our best to guide you in your journey of knowledge.